Merchandiser

Key Performance Area 1: Customer Satisfaction
• Ensure processing and delivery of orders on time towards customer delight
• Prompt customer servicing in terms of complaint handling, coordination with supply chain and service departments
Key Performance Area 2: Business Performance
• Achievement of assigned sales targets in the assigned outlet
• Achievement of quantity and value targets under sales objectives to minimize the loss of business opportunities and increase market share
• Ensure the right of mix of products are displayed with the assigned outlet
• Implement customized marketing activities to ensure secondary sales in order to promote primary sales
Key Performance Area 3: Professionalism
• Actively ensure slow moving items are promoted and sold off to ensure better inventory flow
• Conduct market surveys as requested or as needs arise
• Monitor competition activities and provide regular MIS to the sales management for proactive actions
Key Performance Area 4: Leadership
• Ensure proper model mix sales to avoid products moving into slow moving category
• Bring innovative ideas into sales process to achieve business objectives