SME in Service Process

Looking for SME in Service Process- Big 4 Firm- Mumbai location Candidate should have worked in the after sales service function in industries like – Consumer Durables and appliances, Computer Industries, Mobile etc. Has worked with Business Development Groups in a client facing role to have customer interactions, understand requirements, build solutions, create effort estimates, support pre-sales and manage customer experience on delivery. worked on IT (SAP CRM) implementation projects around sales force automation Willingness to travel