Sales Executive

Job Title / Designation: Sales Executive

Job Description:

A Sr. Sales Executive’s is expected to develop long-term relationships with a portfolio of clients, by connecting with key business executives and stakeholders. Sr. Sales Executive will liaise between customers and cross-functional internal teams to ensure the timely and successful sales closures based on customer needs.

Areas of Responsibility:

·         Be the primary point of contact and build long-term relationships with customers

·         Help customers understand our solutions through email, phone, online presentations, screen-share and in person meetings

·         Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

·         Generating new sales contacts, leads and opportunities using existing and potential customer networks.

·         Forecast, track and report all owned deals / opportunities

·         Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

·         Responsible to onboard and integrate new clients and developing existing client relationships

·         Liaise between the customer and internal teams

·         Suggest actions to improve sales performance and identify opportunities to cross-sell and upsell.

KPIs / Objectives:

·         Customer Contact to Prospect conversion. (Ratio and duration will be defined as per current Company Sales KPIs)

·         Customer Prospect to Lead conversion. (Ratio and duration will be defined as per current Company Sales KPIs)

·         Lead to Deal / Opportunity conversion. (Ratio and duration will be defined as per current Company Sales KPIs)

·         Deal / Opportunity to Sale conversion. (Ratio and duration will be defined as per current Company Sales KPIs)

·         Sales C-Sat score (will be defined as per current Company Sales KPIs)

Requirements:

·         Proven work experience as a Sales account manager or Sales account executive.

·         Experience of 4-6 years

·         Hands on experience in sales and an ability to deliver excellent customer experience in a similar IT Industry.

·         Knowledge of CRM software and MS Office (MS Excel in particular)

·         Understanding of sales performance metrics

·         Excellent listening, negotiation and presentation skills

·         Excellent verbal and written communications skills

·         Promptness, crisp and clear thought as well as speech

·         Business acumen with a problem-solving attitude

·         Bachelor’s degree in Business Administration, Marketing or relevant field

Minimum/Maximum/ Work Experience Required: 1-5 years

Number of Vacancies: 1

Annual CTC: upto 6 lacs

Location(s) of Job: Bengaluru

Minimum Education Requirements: Any Graduate