1,600,000 - 2,250,000 INR 
Full Time
View Applications
Skills
Service Quality Service Management Authorised Service Centre Management Direct Service Centre Management Team Management C - SAT Channel partner Management Call load- Experience
- 10 to 15 Years
- Industry
- Consumer Durables / Electronic Appliances / White Goods
- Functional Area
- ITES / BPO / Operations / Customer Service / Telecalling
Job Description
- Identify the needs of Service in the zone in consultation with Sales & Marketing and draw a blue print of Service Network.
- Appoint Service Franchisee in accordance with the network.
- Run / manage & audit service network to ensure process adherence & thus quality service.
- Maintain trade relations & ensure customer satisfaction in the zone
- To drive a team of field service executive for effective territory coverage & to ensure all service centres maintain the basic company norms on service.
- Effectively manage the channel partners (SF / DCC / NDCC) appointment & management.
- Company
- DishTV India Limited
- Location
- DishTV India Limited
FC - 19, Sector 16A, Film City, Noida, Uttar Pradesh, India - Website
- http://www.dishtv.in
- View Jobs By This Company
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