Customer Service Executive

Customer Support Executive

Job Duties:

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- organize workflow to meet customer timeframes

- prepare and distribute customer activity reports and manage Administration

Skills:

Education and Experience

- Ability to type effectively and speedily

- knowledge of relevant computer applications

- Command over English

- Interpersonal Skills

- listening Skills