SalaryNot Specified
Job TypeFull Time
Job Location Mumbai,Maharashtra,India


customer service customer associate
2 to 5 Years
Financial Services / Banking / Broking / Forex / Investment
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Excellent job opportunity for customer service associate should have minimum experience of 2 to 5 years in the field of Key Accountabilities:
· Keep records of the customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
· Listen and respond to customers’ needs and concerns
· Review and make changes to customers’ accounts
· Process orders, forms, and applications.
· Follow up to ensure that appropriate actions were taken on customers’ requests.
Refer unresolved customer grievances or special request to designated departments for further investigation.
Educational qualification: Graduate
Previous experience:2-5 years
Industry to be hired from Banks & Financial Institutions
Skills and Knowledge required: Good communication skills & Good interpersonal skills
Competencies (Behavioural Skills) required: Ability to listen and active problem-solving skills & Ability to handle pressure & Ability to create and maintain positive relationship

Talent Corner HR Services Pvt Ltd
Talent Corner HR Services Pvt Ltd
308, Swastik Disa Corporate Park, LBS Marg,, Opp. Shreyas Cinema, Ghatkopar West, Mumbai, Maharashtra 400086
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