Ramya Narayanasamy

A well presented, well mannered helpdesk support professional with extensive experience of performing diagnostics and resolving a customer’s technical problems via telephone, e-mail and one to one. Having a proven track of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. Can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Looking for a company which will challenge my skills and allow me to continue to develop my knowledge and potential.