Jobin Thomas

Operations Manager at Currently Not Working

Bangalore,Karnataka,India | ITES / BPO / KPO / Outsourcing

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Qualified senior management professional with 10 years of experience in diverse roles in the ITES / BPO domain. Demonstrated ability and winner of multiple awards for consistently enhancing client satisfaction & business generation by rendering qualitative service delivery.
Expertise In
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• Strategy Planning & Implementation
• Operations Excellence
• Resource Planning & Management
• Team / People Leadership
• Compliance Management
• Program / Project Management
• Board Representation
• Quality Assurance
• Resource Optimization
• Continuous Service Improvement
• Customer Service Delivery

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