Profile
Strategic and enthusiastic healthcare professional helping healthcare systems in opening hospitals, maximizing promoter’s confidence in the project and able to create complete ecosystem around delivering maximum patient satisfaction, improving efficiency/processes, enhancing quality, physician engagement/ hiring and managing their revenue/cost
Profound knowledge of Green field & Brown field Hospital projects starting from inception & conceiving of healthcare verticle in tier 2 & 3 cities of India. Highly recognised for good management of hospital business and taken part in various Hospital operations including establishment of new medical field unit with resource management for newly raised army Hospital operation team
Proven 20 years of progressive experience in healthcare with 10 years of Administrative, Quality Management and operations experience in the healthcare & consulting area with a strong background in healthcare operations/ administration, processes, IT- HIS Implementation and cost management
Accomplished, self motivated, detailed oriented and analytical professional offering extensive auditing, process improvement and presentation skills; highly experienced in resolving customer issues and problem solving.
Greatly qualified at developing meaningful working relationships across all levels of an organization including executive levels, and able to work with minimal supervision and work under pressure.
Experienced in identifying the key business drivers, KPIs and their pain points in order to assess risks, troubleshoot and resolve customer issues, and as a result, develop a strong win-win relationship.
Excellent listener & communicator with patients & their relatives to satisfy their clinical & financial need by ensuring these get resolved by counselling.