Venkat Rao
Head Customer Care & Production Operations
Pune,Maharashtra,India | Automobile / Auto-ancillary / Tyre
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Myself Venkat C Rao ( CVRao ) a BE(Mech) / MBA with 22 years experience in Customer Care & Production Operations of Engines & Automobile Manufacturing company functions.
Worked in the areas of Product development , Production line setup and production Ramp up,Customer Care,Customer Quality & Warranty Functions at Tata Cummins Ltd, Setup of Service Function at Mahindra & Mahindra Ltd .
Lead a team of 35 Engineers to ensure service support to Automotive , Genset & Industrial Business,Managed 23 Accounts .
Provide onsite support in resolving concerns and and target response time less than 12 hrs.Develop all special tools for service ease.
Currently working on Special projects for developing Service corridor & Refurbishment Business.
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