Profile
• Over 15+ years of IT experience in Project and Program management
• Ownership and accountability for deployment of various operational efficiency initiatives across business unit.
• Performed a program manager role for service delivery and Finance portfolio with key responsibilities of delivery performance, managing projects with multiple technologies, globally distributed team for large Insurance & Brokerage services clients
• Established track record of successfully managing medium to large projects from transition phase to steady state and then to maintenance and support
• Managed the first 24x7 Production Support in the company and developed the processes & tools for executing the Production support projects
• Successfully established the Project Management Office (PMO) from the scratch for the newly created business unit to function as a delivery unit
• Expertise in Program Management and Sales support function/Presales for E-governance Engagements
• PMP certified with good project management skills, capable to lead and motivate individuals to perform their best in a collaborative work environment
• Strictly adhere to the quality standards and strive hard to provide 100% quality output by following the process guidelines of CMMI Level 5 & PCMM Level 5
• Good knowledge in handling Data warehousing (ETL & BI) projects
• Good knowledge in Agile Processes and Methodologies
• Excellent People Management and Stakeholder Management Skills
• Excellent analytical, design and problem solving skills