Tushar Nandanwar

RESUME
TUSHAR.N.NANDANWAR

741/3 PATWASHRI,GOMTIPURE,
AHMEDABAD-380021


E-mail id: tnandanwar13@gmail.com, tnandanwar01@gmail.com

Contact Number: 09913011991, 08460370334



Current Position: IBM Global Service Pvt.Ltd (Anand, Gujarat):

Helpdesk Support Engineer: Now Current Job in IBM Global Service Pvt.Ltd (GCMMF Under Contract) as Helpdesk Support Engineer. Work in ISD Department:- Daily Work Like MIS Reporting, Software Maintenance, Call Log, Email Query Solution, Project Handling by Admin Department in IBM. (Amul-GCMMF Anand Project): (Make an All Admin Reports and Sorting All Queries via Call Log Number (Complaints) By SAP Software Users.).I have Daily Up-down from Ahmedabad to Anand.

Past Project Undertaken: RSBY-GUJRAT: (RSBY has been launched by Ministry of Labour and Employment, Government of India to provide health insurance coverage for Below Poverty Line (BPL) families. The objective of RSBY is to provide protection to BPL household from financial liabilities arising out of health shocks that involve hospitalization.),(1st Party Government,2nd Party is Insurance Company and 3rd Party are Ours.

Admin Assistant (Claim Process Work) Executive- RSBY Gujarat Vipul Med Corp TPA (Third Party Assurance), Health India TPA (Third Party Assurance) and Last Medi Assist India TPA Pvt. Ltd. in Ahmedabad.(From 1st March 2011 to till date (Project End).



Roles & Responsibilities:

1) Establish a New Branch Office in Ahmedabad for RSBY.
2) Implement RSBY Scheme in 10 district of Gujarat.
3) Analysis data and provide technical support to insurance company.
4) I am responsible for interdepartmental coordination and liasoning for smooth planning, implementation and monitoring of the scheme.
5) Start a 24*7 working call center only for beneficiaries of the scheme for entire state of Gujarat.
6) Develop Ahmedabad Branch as the only branch of Vipul Med Corp TPA & Health India TPA in India working 24hrs.
7) Coordinates with claim department and IT department at head office to ensure timely and appropriate solution to avoid beneficiaries’ complaint.
8) Technical support to hospitals and insurance company.


Education Qualification:


Examination Year of Passing Board/University CLASS

S.S.C 2002 G.S.E.B FIRST
H.S.C. 2004 G.S.E.B. SECOND
B.Com

2007

Gujarat Uni.

SECOND




Computer Knowledge:

♦ WINDOWS 98-2000,
♦ MS-OFFICE (MIS Expert in Excel-Word with Formulas)
♦ INTERNET (E-Mail, Data Transfer (Zip, RAR File), Web Resource etc.)
♦ PC-HARDWARE BASIC
♦ VISUAL BASIC
♦ C- BASIC
♦ C++ - BASIC
♦ JAVA SCRIPT - BASIC
♦ HTML
♦ DTP
♦ SAP DRT log Analyst


Hobby:

♦ Internet Chatting, Song Listening, Web-Internet Surfing.



Professional Experience:


IBM Global Services Pvt.Ltd.

♦ Admin Assistant-Executive-Helpdesk Support Engineer.
♦ Software Client/Customer Service
♦ Information Technology (IT-Non IT) Service
♦ Use Co-desk Web Application/SAP Support
♦ Telecommunications
♦ Computer Management
♦ MIS Report Management
♦ Support/Help Desk
♦ Admin Work In charge
♦ Software Installation and Management
♦ 1th Feb2014 to Current Now.


Vipul Med Corp Pvt Ltd. TPA:-

Health India TPA Pvt.Ltd:-

Medi Assist India TPA Pvt.Ltd
♦ Totally 5 Years Admin Experience.
♦ Above 3 companies I have same work.
♦ Management Information System Expert in Private-Health Sector
♦ Create Working and Polite Environment in Office
♦ Use M.S.Office in Admin Work with Formulas-Smart Work
♦ E-Mail Conversation and Oral Communication
♦ Claim Intimate in System
♦ RSBY Call Center Handling-Solved Query to Every Person
♦ Claim Process in system and Note to Excel.
♦ Muster and Register Check Every day and Report to HR via Mail.
♦ File/Data Management – A to Z And Company based System
♦ Hardcopy and Softcopy Data Maintained (Papers, Books, Stamp Papers, and Documents
Scan and Convert in Softcopy and save in Computer.(Use Scanner and save Data File)
♦ Cashless Handling in System
♦ NDC Related Work & NDC Collection by mail from every Doctors/Hospitals.
♦ NDC (No Due Certificate) Collection for All RSBY District
♦ 1st March 2011 to 31st August 2012 - Vipul Med Corp TPA.
♦ 1st Sep 2012 to 1st Feb 2013 – Health India TPA
♦ 1st March 2013 to till date- Medi Assist India TPA Pvt.Ltd
♦ Vipul Med Corp TPA (Third Party Assurance)
Sakar-1,7th floor, 708,
(Opp.) Gandhidham Railway Station,
Ashram Road,
Ahmedbad-380001

Zoriion Communication-Outsourcing Pvt.Ltd:-

♦ Data Operator/Scanning Books
♦ Internet Researcher/ E-book Projects
♦ Data Mining/Data Processing/Data Conversion
♦ Web Searching Projects/Social Media Work/All Online Data Collection/SEO
♦ MIS Reporting/Excel Data
♦ 8th August 2009 to 20th August 2011


ACHIVEMENTS:


♦ Support in SAP Application.

♦ Solved All Dairy Union Queries via Mail.

♦ All Dairy and IBM Reports Send Daily/Monthly/Yearly.

♦ Use Web application Co-Desk for Technical Data.

♦ Promoted as a Claim executive-RSBY form customer calling
Executive – RSBY within 3 months.

♦ Best Employee of the year 2011 form Vipul Med Corp TPA.

♦ Best Data Mining & Internet Data Collection Employee of
the year 2010 form Zorrion Communication.

♦ Highest NDC collect Executive in Health India of the year 2012.


Personal Details:


Date of Birth : 08/05/1987

Gender : Male

Marital status : Unmarried

Nationality : Indian

Passport No : K 5854617 (Republic of India)

PAN Card No : AIDPN3305Q

Election Commission
Of India Identity No. : FVS2242204

Language known : Gujarati, Hindi, English & Marathi

Carrier objective : I want a good job of work either IT or
Any Private Sector.

( To Be Part of Growing the Achievement of The
Company and To Have Some Good Experience
Of the Running Market.)


Current status : As a Helpdesk Support Engineer in IBM Global Services Pvt.Ltd.

GCMMF-ISD Department
IBM
Amul Dairy Road,
Nr.Amul Dairy Road,
Anand


Current Salary : 13000/- per month


DATE: / /2014-15 (AHMEDABAD)

YOURS SINCERELY,
(NANDANWAR .TUSHAR N.)
[ ]