Roshini R

Dynamic Key Account Manager with strong organizational and customer development skills to maximize key account profits. Strong utilization of company resources to maximize profits, develop low account management costs and strengthen account relationships. Values customer service and relationship building as much as revenue and profit generation.

Core Qualifications:

1. Key Account Development
2. Comprehensive Account Profile Creation
3.Product Training and Updates
4. Coordination of Global Operations
5. Progress Report Generation

Managing the day-to-day operations of a Client Service Team to ensure that all goals and objectives established by executive management were achieved. Also responsible for networking with clients and identifying their needs to development new business opportunities for the company.

Experienced individual with 9 years of experience in customer service & client management portfolio in a multi-disciplined organizational environment, delivering successful projects with exceptional credentials from managing project scope, cost and schedule.

Innovative with a reputation of being consistent in delivering projects within budget and time constraints without compromising quality.
Proficient in MS outlook, word, and Excel.

Highly personable professional with experience in account management, sales operations and call-center operations.

Resourceful Project Manager skilled in streamlining operations and maintaining schedules to ensure maximum customer satisfaction and business revenue. Skillful in coordinating diverse teams and resources to complete objectives. Organized and details-oriented with proactive and hardworking nature.

Hands-on management professional with a well rounded knowledge and skills in all facets of the marketing industry including project and budget management, vendor selection, negotiations, and personnel management.

Track record of providing optimum client satisfaction and verifiable accomplishments in marketing services.