Ritika Nayak

DGM - Contact Center at SRG telecom Limited

Gurgaon,Haryana,India | ITES / BPO / KPO / Outsourcing

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A COPC (Customer Operations performance center) and Lean Six Sigma Green Belt trained professional with over 15 years of experience in Customer lifecycle, Client Relationship management, Escalation management, contact center operations, P&L Management and Service delivery.

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