Reena Balaji

i am a skilled professional with 12 plus years of IT Management Experience
with an excellent track record of delivering complex functional
projects and Infrastructure operations in various environments

Ability to manage large teams of direct reports or cross functional
diverse teams with maturity and professionalism

Completed numerous IT projects including web portal implementations,
modernizations and migration projects; datacenter infrastructure
projects and datacenter migrations

Process management. Alignment of IT processes with the Business
Processes to deliver customer satisfaction.

Experienced in Business process re-engineering, Analysis of efficiency
of business processes GAP analysis.

Other implementations have included Oracle ERP HRMS, Site core, CRM,
intranet applications, web hosting applications, network migrations.

Software License management and tools. Good presentation skills with
Hands on MS Office tools

ITIL certified, Working knowledge of Prince 2 and PMP.

Proven track record of hands-on IT management in a direct and a matrix
organizationLooking for a challenging career