Ravi Choudhary

Key responsibilities
 To facilitate increase penetration among Corporate Account Base and provide telecom solution.
 A professional with more than 10 years of experience in Marketing, Sales & Operations with one of the world’s largest Telecom Giant “Bharti Airtel Ltd” with expertise in B2B domain. Have experience in handling Go to Market Channel Marketing ,Product marketing, U&R activities , Revenue enhancement, Customer Service, Account Management, Channel Management, Product Development, Product Management, Solution Selling and Team Management
 Significant experience in the management of business operations, execution of business plans for achieving order booking targets and revenue targets
 Accountable for Voice Line Business; driving the AOP of both FL Revenue & Gross adds is the primary KPI. The product comprises of all high ARPU business lines, such as: MOBILE,SIM’s,Toll-free, PRI, DSL, Home Wi-Fi
 Implement and execute plans to target prospect customers and competition accounts through direct sales, Road shows and Service Camps at Corporate premises.
 Daily revenue and MOU’s tracking (ensure the WDA,ISD WDA and MOUs)and new as well as cross product promotion and upselling.
 Meeting customers on daily basis maintaining relationship to get incremental revenue and MOU share from the existing business along with new product penetration.
 To provide support to build up strong Sales funnel.
 End to end closure of FL business; from sales to plan integration along with installation through Coordination with all the stakeholder in the system like RA, product , marketing, project ,I&FR for end to end voice link implementation to meet customer timeline.
 Implementing incentive schemes for channel FSE to increase focus on high revenue bill plans.
 Co-ordination with channel partners , sales team and backend for documentation, proposals, execution , implementation and share required inputs to process FL voice order .An effective communicator with excellent interpersonal, cross-cultural team management with skills of problem solving and relationship management
 Have received various awards & accolades for rendering consistent quality services & exemplary performance during the career span
 An effective communicator with proven abilities in conceptualizing and implementing sales promotional activities for creating product image & visibility
 Handle Usage & Revenue and farming accounts to increase existing revenue.
 Internally took assignment as Engagement Manager for the revenue tracking activities
 Work closely with the interdepartmental teams such as product team, sales team, HO team, circles teams (legal , finance , SCM , customer service etc )& the partners to ensure the fulfillment of the marketing collateral's, schemes, budget etc on time amending the company as well as brand guidelines.
 Promote knowledge sharing and best practice replication across all hubs
 Provide market inputs for segmentation and product marketing
 Responsible for overall implementation across geographies (in the region) and channel partners--- Ensure process productivity to minimize lead time for product delivery..
 Capturing competition activities and customizing plans as per customer’s specific requirements.
 Sales enablement- Facilitating FSE’s channel training
 Manage a team of 07 executives for the region; 04 U&R executives based at NCR,1 at Punjab, 1 at UP and 1 at Kolkata).
 Enhance customer experience and delight - Work with customers, anticipating their needs to factor in business planning;
 Build B2B brand- Represent Airtel in B2B forums; Participate in industry events & seminars
 Manage the service related and post sales issues through co-ordination with CS team along with monitoring the churn along with managing the sales return and conversion. Tracking of ZPD and conversion to rental is a key project..
 Managing the revenue and profitability by controlling the call rates, rentals, schemes and FL products.
 Drive the U&R FL sales portfolio through a team of 07 executives across different circles
 Setting up & managing business operations with focus on top line and bottom line by New Market Development
 Identifying key accounts and new customer groups to provide mutually beneficial Solutions and services by Institutional Sales/Channel Sales