Ratul Ghosh
Real Time Analyst at BETSOL
Bangalore,Karnataka,India | ITES / BPO / KPO / Outsourcing
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Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. View Ratul’s full profile. It's free!
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