Profile
Brief and Achievements:
After completing my Graduation in Commerce with Honors, I persuaded my Masters Degree in Hospital Administration. I have been into the Operations, Management and Commencement of Hospitals in India and abroad including starting a Medical College, for more than 15 years.
My carrier started in the mid of 1998 as Hospital Administrator with a Single Super Specialty Hospital and still continuing with the Healthcare Industry. I have worked in Multi Specality as well as Medical College hospitals.
Considering my contribution towards the Health Care Sector "Rajiv Gandhi University" - Karnataka has honored me with an "Associate Professor designation", which is totally on honorarium basis. To add
to my crown, I have even been promoted to the Governing Board as an active member in addition to responsibilities held at Care Hospitals.
I am forwarding few details regarding my working as an senior office bearer in my last three hospitals, Care Hospital, Madras Medical Mission and KIMS Hospital. Though I have worked with other single specality as well as multi specialty hospitals in India and abroad, but for the above mentioned hospitals i was sole responsible for the P&L, new ventures etc.
Care Hospitals:
Care Group of Hospitals is the regional leader in tertiary care in South/Central India and among the top 5 pan-Indian hospital chains, CARE Hospitals delivers comprehensive care in more than 30 specialties
in tertiary care settings. I was inducted in (2008-2011) Hyderabad and send to Chhattisgarh to cover Raipur (Two Units) and Nagpur. Initially there was only one unit with 210 beds when I joined the Unit. The occupancy was on an average of 80%, slowly i got it into 96-100% occupancy, the marketing strategy was completely revamped as per the local needs. ALOS from 7.5 to 4.8. EBDITA to 25.3%. Apart from the P&L following were some of the other duties that were managed by my office.
1. Fixing up Targets and assuring that they are achieved by the Marketing Team.
2. Coordinate workforce management objectives with a focus on individual, departmental and hospital- wide initiatives and team concepts.
3. Personally conducts key trainings and ensures continuous training & development programs across the organization.
4. Organize the function of the organization through appropriate departmentalization, teamwork & the delegation of duties.
5. Work with the departments to develop an efficient business planning process.
6. Develops and maintains written operational policies and procedures in conjunction with management staff. Manages the daily business of the hospital by developing, enhancing and implementing office
procedures that address vendor contracts, purchases, supplies, office systems and equipments.
7. Evaluates operational issues to determine whether the hospital is competitive and staying current with the latest trends/equipment/services in the delivery of veterinary healthcare. Identifies new options, expansion of contracts and enhancement of services.
8. Assist in planning events that highlight the hospital services.
9. Oversees patient support services to include nutrition, housekeeping, medical records, materials & Stores, security, Pharmacy, quality, finance, Nursing, Radio Diagnostics and other services.
Madras Medical Mission:
I was inducted in the year 2011 and worked till 2013 under the leadership of Dr. K. Jacob who is the Chairman and Secretary. My parallel reporting was to CEO regarding the Operational issues. The work culture was simple as it had already attained its maturity in terms of Market and Services.
Once the processes were in place the deputation was to Pondicherry (PIMS) it's a medical College where revenue never mattered. The more the ALSOS the more students could learn. Governance, Systems and Procedures were the main issue that PIMS faced.
1. Work directly with Board of Director, Principal, staff, employees and the community to develop and execute a relevant and compelling written vision and mission for the organization.
2. Administers and directs all MCI activities of the hospital ensures achievement of objectives in providing comprehensive healthcare, training, research, and participation of Community Health.
3. Co-ordinates effective communication inside the hospital between departments and selections and outside the hospital with governmental and non - governmental agencies involved in health care.
4. Prepares periodical report including the annual; report, budgetary proposals, performance reports, and audited statement of accounts.
5. Implements a system to periodically review and improve the professional competence of staff through quality assurance, on-the-job training, and their continuing professional enrichment by involvement in continuing education scientific activities and research.
6. Works with the governing board, government officials, and general public to serve the needs of the hospital and its community.
7. Insure that the internal organization is effective and efficient.
8. Works with the governing board, government officials, and general public to serve the needs of the hospital and its community.
9. Supervise department like Dietary, Canteen, housekeeping, medical records, materials management, security, Hostels, Outreach Programmes, Peripheral Centres, Government Fundraising for Clinical Research.
Kerala Institute of Medical Sciences:
Inducted in 2013 and presently working. Reporting directly to the Chairman in all Strategic and Governance matters and to Executive Director pertaining to Finance.
1. Reporting authority for all Associate Consultants, Sr. Registrars, Registrars and Jr. Registrars.
2. Manpower managements of 1300 staffs indirectly and 32 direct reporting HOD's.
3. Interaction and assigning duties to immediate subordinate officers and Head of Clinical Departments so as to ensure smooth functioning of the hospital
4. Official spokesperson of the hospital
5. Designated person for all legal responsibilities pertaining to the hospital including liesoning with all Senior Government officials including Governor, Chief Minister etc.
6. Create and executes strategic, operating & financial plan consistent with the assessed need of the institute with the approval of the Chairman and Board of Directors.
7. Personally conducts key trainings and ensures continuous training & development programs across the organization.
8. Oversees and participate the interviewing, hiring, orientation, training, evaluating, disciplining and termination of doctors and staff.
9. Provides the leadership, management and vision necessary to ensure proper operational controls, administrative and reporting procedures, and personnel systems in place to effectively grow the hospital and to insure its financial strength and operating efficiency.
10. Develops marketing plan to include all negotiations and alternative delivery systems for products to be offered, markets to be targeted, commitment of capital, personnel and pricing.
11. Oversees purchasing and materials management activities.
12. Ultimate responsibility for the finances (P&L, ARPOB, ALOS, Revenue, EBIDITA etc), personnel, patient services and care, materials and equipment, purchasing, and public affairs and relations.
13. Chairperson of the Committees like: Quality, Hospital Executive Committee, Purchase, Pharmacy and Therapeutic, Infection Control, Sexual Harassment.
Presently situated in Rajasthan and looking after a new project of 300 bed hospital. Reports directly to the Managing Director and Excetive Director who are the promoters of this Institution.
The team that directly reports to me is Medical Superintendent, General Manager Operations and General Manager Finance under whom there are 59 Clinicians, 135 Nursing and Paramedics and 140 Administrative staffs that works.
In the mean time we got our first assessment done by NABH (National Accreditation Board for Hospitals & Healthcare Providers) in which we scored 91% and now after one month we will have our final assessment.