Ram Ratan Singh
Multi-faceted professional, with 16 years experience possess team-based management, After Sales Support, Technical Support, Field Support, Dealer Management. Industry: Office Automation, Home appliances, Consumer Electronics
Ahmedabad,Gujarat,India | Office Equipment / Automation
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A competent professional with around 16 years of experience in After Sales Service Operations, Key Account Management and Team Management, Dealer Management, Business Development in office automation industry. Products like SHARP and RICOH digital multi functional products (MFP), Wide Format Printer ROWE and Canon (OCE) , High end Scanner make Contex, Color Printer, Information Display Panel (IDP).
Skilful at troubleshooting, maintenance of the product to enhance efficiencies & deliver quality services to clients.
Well versed with Quality assurance, Excellent Relationship Management, Analytical & Communication Skills
Experienced and capable of creating business opportunities, understanding client’s needs; solving problems, staying abreast of the best available technologies; and delivering quality.
Service Partner Relationship Management Resolve service partner issues related to customer service, claim settlement etc.
Managing complaints relating to warranty/AMC and quality service standards
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