Profile
• Pioneered at planning & building IT Operations at the enterprise scale involving selection of appropriate technology, offering field support, finalising Service Level Agreements, outsourcing tasks effectively for timely & successful completion of the projects.
• Successfully assisted with performance tuning requests, developed tools for performance monitoring and performance testing and dealt with database-related production incidents.
• Excellence in analyzing and estimating efforts & project plans based on requirements, creating functional & technical documents and mapping specifications for integration & transformation.
• Diligently provided overall leadership to the entire project team including managing deliverables of other functional team leaders.
• Effective leader with excellent motivational skills to sustain growth momentum while motivating peak individual performances for process excellence.