Profile
A Creative, innovative, insightful analytics and result oriented Manager with 5 years of relevant and qualitative experience in Account Management, Client Servicing, Operations Management, Social Media Insights, Social Media Analytics, Social Media Monitoring & Listening and Online Reputation Management
Currently designated as Sr. Manager for Social Media Insights and Online Reputation Management with the responsibilities of 20+ employees in Netscribes India Pvt. Ltd.
Currently carrying a role that entails Account Management, Client Servicing, Project Leadership, New Business Prospective and Analytics.
My expertise lies in Client and Account Management by maintaining highly efficient brand interpersonal relationship.
My expertise lies in harnessing the power of Social Media through strong understanding of social platforms and in-depth knowledge of tools & proprietary databases.
I expertise in creation of social media listening/monitoring strategy, social media tool vendor analysis, configuration of the social media solutions, implementation of reporting methodology, training the on-site client team, lead & manage internal teams & shaped their abilities to independently manage Social Media Reporting with in-depth analysis to produce actionable insights together with overseeing any social media issues.
I help brands to identify strengths & weaknesses, improve engagement efforts, measure brand health and track marketing campaigns through social media insights