Priyanka Gupta

 A dynamic professional with 16 years of rich & extensive experience in spearheading business operations with key focus on top line profitability while ensuring optimal utilization of resources.
 A keen planner, strategist & implementer who has significantly augmented business and revenues in highly competitive, start-up / established environments.
 Possess excellent business acumen with skills to remain on the cutting edge, having experience of SAP- OTC (Order to cash) implementation.
 Skilled in handling after sales service operations of various products and services as well as managing warranty related operations while ensuring timely resolution of customer related queries.
 Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals.
 Expertise in managing the overall operations with key focus on creating and streamlining the working SLA’s & preparing SOP manuals for enhanced operational effectiveness.
 Possesses excellent business acumen with profound sensitivity to cultures and consumer behaviour