Prathap C

Prathap C 
E-mail id: prathap.cr@gmail.com
Mobile: +91 9901101401

OBJECTIVE
Seeking a responsible position to collaborate with a team, where I can best use my diverse skills, knowledge and expertise to develop innovative solutions through advanced technologies and this provides me a scope to pursue my career in a challenging environment.

PROFESSIONAL SUMMARY

Having 7 years of IT experience as Admin for IBM WebSphere Application server , IBM Http Server , Oracle iplanet , Apache Webserver , IBM MQ, Tomcat and Geronimo application server.
Worked on various resources setup, installation and configuration of WebSphere Application Server ND 6.0/6.1/7.0/8.5, IBM Http Server, Oracle iplanet and Apache Webserver.
Implemented Work Load Management (WLM) using clustering techniques, Horizontal and Vertical clustering for fail-over and backup/recovery processes and adding JVM custom properties.
Configured resources like Schedulers, JMS (QCF, Queue and activation Spec) and JDBC at cell, Node, cluster and server levels.
Enabled Global Security, created and updated CA signed certificates and enabled SSO.
Created Virtual host, Websphere Variables and Shared libraries, adding and giving different roles for Users and Groups.
Experience in J2EE application deployment on INT,QA,STG and PROD environment via deployment scripts (Configured auto-deployment using cronjob and rundeck) and using Websphere console .
Troubleshoot the Application Server start-up issues, Java code defects and class path issues by checking the Application Server logs, plug-in logs and the Webserver logs.
Worked on troubleshooting tools like IBM HeapAnalyzer, ThreadAnalyzer to analyze heap dumps and thread dumps.
Applied Fixes packs and iFix for Websphere Application Server, IBM http server and Oracle iplanet web servers.
Migrated Applications from version WAS 6 to WAS 7 and WAS 7 to WAS 8.5
Wrote shell scripts and set up cronjob for clean up logs and consolidate the JVM parameters.
Understanding of the overall system functioning, including interaction with other system components such as Datapower, MQ, Siteminder policy server and Oracle Database.
Worked with the Network security team to finding glitches and getting access across firewalls.
Integrated IBM Http Server, Oracle iPlanet and Apache Webserver with IBM Websphere Application server by plug-in.
Integrated Site minder policy server with Apache Webserver using WebAgent.
Provided support in a demanding 24/7 Production Environment.
Raised PMR with IBM and working with IBM team for major issues.
Good client relationship skills and self-driven to complete the tasks effectively where customer services and technical skills are demanded.


PROFESSIONAL EXPERIENCE
Currently working for IBM as Technical Services Specialist

ACADEMIC QUALIFICATIONS
Bachelor of Engineering in Electronics and communications from Visvesvaraya Technological University, Belgaum

PROJECT SUMMARY

Project 1:
Client/Company : Walmart / IBM
Project : Walmart (Retail corporation)
Project Duration : April 2016 – Present
Standard Role : Technical Services Specialist

Responsibilities and Details:

All Administrative tasks in WebSphere Application Server, IBM HTTP Server and Apache Tomcat.
Responsible for plan preparations of installation, updating and uninstall (decommission) of applications, application serves and Web-servers on TEST, STAGE and PRODUCTION environments.
Handling almost 20 change requests per shift on daily basis through systematic Change Management process. Used BMC Remedy and Service-now for tracking Incidents, Changes Requests and Work-orders.
Trouble shooting various problems at production and non-production environments.
PMR creation and closely working with IBM to get resolve the problem and finding the root cause.
Installation of Fixpacks and iFixes for WebSphere application server and IBM http Server.
Handling critical production issues by joining bridge through WebEx meetings.
Ensure every ticket is being walked from inception to satisfactory completion in the shortest possible time, with the best quality of response.
Providing support for Apache Geronimo.
Follow up on all alert tickets, warnings need to be updated frequently and critical needs updates at least every 15 minutes. Continue to Look for client requests and ensure they are getting technically rich responses.





Project 2:
Client/Company : GE / Attra InfoTech
Project : Aurora (Fleet management)
Project Duration : March 2015 – March 2016
Standard Role : WAS Administrator

Responsibilities and Details
Understanding the architecture of Project.
Deploying various profiles which have EAR, JAR mappings to various environments including Component Integration dev, QA, performance testing and Prod environments and ensuring environment readiness for testing after each latest deploys.
Troubleshooting by analyzing server logs and enabling trace components for further analysis.
Understanding the message flow structure and troubleshooting issues related to message flow.
Coordinating with teams like Datapower, MQ, Siteminder policy server, Database, UNIX, Network for connectivity and other issues.
Auto deployment using rundeck and troubleshooting the auto deployment issues.
Wrote scripts and set up cronjob for cleanup logs and consolidate the JVM parameters.
Taking and Analyzing the heap and thread dumps using heap and thread dump analyzer tools.
Working closely with testing and development teams to resolve test outages in time there by improving execution turnaround time for their test scenarios.
Raising PMR with IBM and working with IBM team for all the major issues.

Project 3:
Client/Company : Starwood Hotels and Resorts / Accenture (Qsource consultancy)
Project : Starwood (Hospitality)
Project Duration : March 2012 – March 2015
Standard Role : Associate Software Engineer

Description
Websphere deploy team is highly responsible to ensure smooth transition of code base from Dev to Prod environment, providing complete support to project teams at all stages of development. This has been accomplished by having routine deploy on daily basis to test runway environment with latest code changes and deploying to QA environment prior to monthly Prod release schedule, and by providing continuous support via all possible communication at each and every stages of development. As an On-call support, attending/involving in all outage calls effectively and providing in time solutions efficiently.

Responsibilities and Details
Providing 100 percent availability as on-call support and delivered continuous support to the customers and also in demand.
Deploying various profiles which have EAR, JAR mappings to various environments including Component Integration testing boxes, Staging, QA and Prod environments and ensuring environment readiness for testing after each latest deploys.
Involving major incidents proactively and worked in Emergency releases in Prod environment.
Worked closely with testing and development teams to resolve test outages in time there by improving execution turnaround time for their test scenarios.
Providing quick work-around to resolve various issues that are interrupting other work-flows in dev and test environment.
Tracking all CAB changes approved by change advisory board (CAB) and coordinating with concern teams to have the code changes available in all environments.
Working on Out-of-Cycle deploys for various environments as an immediate fix to avoid impact for release testing teams and regression testing teams.
Involving in pre and post maintenance activities for WAS servers coordinating with Midrange server maintenance teams.
Working promptly to the work requests submitted by developers and provided best possible solutions to resolve issues within SLA.
Troubleshooting by analyzing server logs and enabling trace components for further analysis.

OVERALL SKILLS
IBM WebSphere Application server
IBM Http server, Oracle iPlanet and Apache Webserver.
Tomcat and Geronimo application server.
Good knowledge on WebSphere MQ.
Good knowledge on Unix commands and shell scripting

PERSONAL INFORMATION
Name: Prathap C
Date of Birth: March 26 1988
Sex: Male
Nationality: Indian