Profile
· Technically sophisticated, seasoned, and talented professional powered with almost 11 years of experience in IT project management, client management, CRM solution development, and consulting. Significantly contribute to project success through active involvement to the entire project life cycle, from initial analysis and conceptual design through implementation, quality review, and enhancement. Possess established reputation in creating and implementing unique strategies to optimize operational efficiency while substantially reducing cost.
· Demonstrate CRM functional and technical knowledge using SAP CRM, SIEBEL, and Sales Force/ Solution Architecture Integration and Configuration. Continuously leverage abilities in delivering simultaneous, large-scale projects within budget and time constraints, coupled with remarkable skills to lead, train, and coordinate with technical teams to provide innovative business solutions. Exhibit a keen eye for detail complemented with proven effectiveness in globally competitive, team-oriented, and multi-platform environment with dedication to superior service.