Profile
Masters In International Hotel and Tourism from VATEL-Singapore
• Bachelor’s in Hotel Management from Institute of Hotel Management (NCHMCT), Chandigarh
• Well versed with the concept of HR Operations including Recruitment, Manpower Planning, Facilities Management
• Strong customer servicing acumen with proficiency in handling/enhancing the operational processes
• Demonstrated skills in providing high value-added services to corporate and individual customers by providing them effective solutions thereby enhancing their level of satisfaction
• Resourceful in client servicing with accountability of effective hotel bookings & reservations
• Proficient in providing excellent client service & serving as liaison between clients and corporate / external contacts
• Abilities in managing a company's strategic approach to hotel policies including negotiations with all vendors
• A keen executor with skills in conceptualizing and effecting process initiatives to enhance overall operations