Profile
Résumé
Nabeen Shrivastava
44 Muneshwar Puram Alam Nagar ,
Lucknow 226017
nabeen.k.shrivastava@gmail.com
0091-9044973301
Profile:
• Commitment to task & attention to details
• Ability to cope with pressure
• Able to make & standby decision & solve problems
• Able to convince others in either positive or negative circumstances
• Able to be tactful, maintain confidences, & foster an ethical work environment
• Willingness to learn new project
• Open to feedback
Academic Details
• Higher secondary School (10+2) In P.C.M from M.P.Board of Bhopal.
• Bachelor in Commerce from Jiwaji University Gwalior (M.P.)
• Certificate in French language from Jiwaji University Gwalior (M.P.)
• P.G.D.H.M from IHM Gwalior
Professional Qualification
• Knowledge of Intellect data System (IDS fortune enterprises)
• Internet Networking, Microsoft Word / Excel/ power Point
Achievement
• Achieved Best employee of the month Sept-05 in Park Plaza (Agra).
• Achieved Best employee of the month March-07 in Park Plaza Royal Palms Mumbai.
• Worked as a Successful member of Park plaza environmental team for maintain environment clean & Green.
Key Skills - IDS (Property Management System)
WORK EXPERIENCE & JOB PROFILE
Responsible for the day-to-day management of a hotel and its staff, commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services, including front-of-house (reception, concierge, and reservations), While taking a strategic overview and planning ahead to maximize profits, must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. Business and people management are equally important elements.
Silvete Hotel (Premium class Business Hotel)
Lucknow, Uttar Pradesh
Designation : Gen. Manager (Reporting to M.D)
Duration : Sep 2015 – Continue.
• Planning work schedules for individuals and teams;
• Meeting and greeting customers;
• Dealing with customer complaints and comments;
• Addressing problems and troubleshooting;
• Ensuring events and conferences run smoothly;
• Maintaining statistical and financial records;
• Setting and achieving sales and profit targets;
• Recruiting, training and monitoring staff;
• Managing budgets and financial plans as well as controlling expenditure;
• Managing online reservation portals extranet to maximize Revenue ;
Hotel York Inn (Boutique Hotel)
36 Rooms with Club & Club Sup / 02 Banquet & Restaurant with 64 covers
Lucknow, Uttar Pradesh
Designation : Gen. Manager (Reporting to M.D)
Duration : Feb 2014 – Aug 2015.
Hotel Santa Inn (Business Class)
30 Rooms with Club, Suite, Dlx / Bqt / Board Room & Restaurant
Lucknow, Uttar Pradesh
Designation : Gen. Manager (Reported to M.D)
Duration : Jan 2013 – 31st Jan 2014.
Platinum Hotel
70 Rooms with Club & Suite / Banquet / Board Room & Restaurant
(Platinum Hospitality A unit of Shivalik Projects)
Rajkot, Gujrat
Designation : Front Office Manager
Duration : May 2012-Dec12.
Tulip Inn
48 Rooms with Superior & Deluxe / Banquet / Board Room & Restaurant
(Golden tulip hotels resorts & Inn)
Lucknow, U.P
Designation : Front Office Manager
Duration : Nov 2010 to Apr 2012.
Hotel Lubumbashi (38 Rooms)
Lubumbashi, Republic democratic Congo,
Africa
Designation: Hotel Manager
Duration: 01 Aug 2010 to 30 sept 2010
The grand Sarovar premiere (98 Rooms)
(Sarovar hotels & Resort Group)
Goregaon (West)
Mumbai 62
Designation : Duty Manager
Duration : 15 May 2009 to 31 July 10.
Tunga Regale (Tunga Group of Hotels)
M.I.D.C. Andheri (East)
Mumbai.
Designation : Asst. Manager Front office (A part of Pre-opening Team)
Duration : 1’st March 2008 to 08 May 09
Park Plaza Royal Palms (Sarovar Hotels & Resorts)
Mumbai.
Designation: Trainee Duty Manager later on promoted as a Duty Manager
Duration: April 06 to 28 Feb 08
Howard Park Plaza (Sarovar Hotels & Resorts)
Agra
Designation : Front Off. Supervisor / promoted as a Executive
Duration : Aug 05 to April 06
The Central park
Gwalior, (M.P.)
Designation: Front Office Asst.
Duration : 12 May 04 to 30 Jun 05
PERSONAL PROFILE:-
Nationality : INDIAN
Marital Status : SINGLE
Height : 5.7’’
Date of Birth : 08TH JULY 1980.
Passport : 1432186 Issued from Bhopal
Language : Hindi, English, French (Read & Speak)
The above given information is absolutely correct & looking forward to serve your organization/institution faithfully.
Thanking You.
(Nabeen K. Shrivastava)