Mohamed Elshikh

Deal directly with customer either by telephone, electronically or face to face.
Respond promptly to customers inquires.
Handle and resolve customer's complaints.
Perform customer verifications.
Process orders, forms, applications and requests.
Manage and escalate the unsolved issues to the designated resource.
Keep records of customer interactions and transactions.
Manage administration.
Give support in making media plans, proofing and moving of creative.
Sound understanding of the principles of marketing.
Good attention to detail.
Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
Give support in doing of research on marketing
Developed and understanding their operational and strategic aims and the demands and nature of the business.