Md Kabirul Hoque
Graduate with 7 years experience in Scheduling, Manpower Planning , Forecasting, RTA, WFM, MIS , Revenue, Invoice, RCA, IEX, CMS, AVAYA, ASPECT, IDM Management, SL, AL, ASA, Client KPI, PMI, AHT, ACD, ACW, Rostering, Shrinkage, Utilization.
Delhi,India | ITES / BPO / KPO / Outsourcing
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