Mayada Saleh

• A result-driven professional with nearly 12 years of extensive experience in Customer Servicing & Retention, Business Development and General Administration
• Effective in spearheading the entire gamut of customer related operations by mentoring, directing & supervising overall functions and staff of customer service operation; managing top-notch professional support services, providing personal interaction, and resolving varied client inquires and complex issues
• Recognized for exceeding results in customer retention, client expectations, sales and support service as well as other customer service goals
• Designed quality control program and implemented standards to coach employees towards high performance and success
• Skilled in conceptualizing new models in order to eliminate the defects in the old models; initiating and developing relationships with key decision makers in target organizations for business development
• Effective leader with excellent motivational skills to sustain growth momentum while motivating peak individual performances