Manpreet Oberoi

A professional with over 14 years of expertise and experience in handling Operations, Sales, Business Development, Project Management, Strategy Formulation, Client Services, Training and Development.

- Formulating & implementing sales & business development strategies, directing execution of the strategic revenue plan, proactively building strategic relationships, dealing with International clients, steering the implementation of a new business model right from scratch to setting up the base, creating operating procedures, procurement, hiring, marketing promotions, advertising, devising discounts and loyalty programs, lead generation, pipeline management and strong follow-ups.

- Planning and implementation of projects, defining scope and deliverable. Recruiting project team, managing budget, allocating resources, creating schedule and timelines, tracking deliverable, monitoring and reporting on progress, problems and solutions to stakeholders, evaluating and assessing project results.

- Driving client satisfaction by showcasing prompt and effective services. Preparing and reviewing operations and process SOP’s. Restoration, maintaining backups, risk management, scrutinizing & tracking customer behavior. Tracking end to end business issues, handling face to face inquiries, preparing report analysis, developing feedback and customer complaint procedures. Hiring, preparing training modules, regular updates on products, services & market needs. Suggesting technological advancements to bring the efficiency.
-Strong organizational and communication skills with ability to concurrently direct multiple business affairs. Versatile skill application into any organizational setting to create & maintain high levels of efficiency & productivity. An innovative, loyal & result-orientated professional with strong planning, communication, interpersonal, presentation & negotiation skills.