Profile
# Currently working as Channel Relationship Manager with Amazon Transportation India Pvt. Ltd.
# Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members
# Recruiting teams and determining training needs of employees to enhance their operational efficiency leading to increased productivity
# Managed systems to include administration systems, supplies, inventories, forecasting, and budgeting; space planning and utilization tracking through space studies, create capacity through densification efforts and leasing new spaces
# Led, trained & monitored the performance of team members to ensure efficiency in operations and enhancing the performance
# Skilled at maintaining service standards / operational policies; planning and implementing effective control measures to reduce running costs of the unit
# Ensured the hygiene inspections and conveyed feedback to operating staff for any discrepancies found in standardised norms
# Coordinated with different divisions and outsourcing agencies to give a faster service to the clients and ensuring minimum TAT
# Mapped client’s requirements and ensuring rendering of effective solutions in line with the guidelines specified by the clients. Identifying improvement areas & implementing measures to maximize customer satisfaction levels