Manissh Panjwani

Profile Summary
Self-reliant, dedicated senior management professional with nearly 17 years of experience Operations/ Process Management, Client Relationship, Strategy Planning & Management, People Management and P&L Management
Demonstrated excellence in building & maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving delivery & service quality norms
Consumer Analytics:
Experienced in analysing product features, evaluating factors that appeal to customers and mapping customer requirements
Expertise in understanding requirements of customers followed by translation into functional specifications; providing suitable organizational structure to customers
Operations Excellence:
Proven skills in managing operations with key focus on top line & bottom line profitability by ensuring optimal utilization of resources
Adroit in improving operational systems, processes and best practices that guarantee organisational well-being
Team Leadership: Assemble & lead a team of A players, building a mutual trust & setting clear expectations to offer members the freedom to innovate