Profile
Recognised for repeated success in structuring high-performing Organizations, streamlining processes, and implementing supporting technology to reduce cost, enhance productivity, and increase profits. Leverages extensive financial acumen to analyze, forecast and manage multi-million dollar budgets, identify key performance indicators and drive strategies to improve performance and maximize profits.
Delivering more than 25 years of measurable accomplishments by rapidly securing profits in diverse leadership roles, identifying areas of maximum ROI, addressing post-merger cultural changes ensuring customer satisfaction and tightening cost controls. Acclaimed and awarded for exceptional delivery methodologies by meeting stakeholder’s expectations for various industry verticals under various capacities ranging from Marketing/ Operations Manager to VP/ Director Operations.
Proficiency Forte:
Operational Excellence Revenue Optimization Project Management
Process Improvement & Optimization Client Relationship Management Customer Service/ Care
Resource Management Stakeholder Aspiration Management Process Re-engineering
Vendor/ Partner Management Transformational Change Management Migration & Transition
P&L Accountability & Budgeting Team Building & Leadership Solutioning & Optimization