Profile
• Core Area of Expertise: - F & B (Food & Beverage) Service.
• More than 18 years of experience & extremely proficient in handling:
Hotel, Resort & Restaurant Operations & Administration
Food & Beverage Operations
Training & Manpower Development
Pre-opening & Renovation Management
Budgeting, Cost Control & Strategic Planning
• A consistent performer with a proven track record of bolstering revenues and streamlining workflow in stand-alone hotels & resort operations.
• Extensive experience in planning, supervising and managing the entire food and beverage operations, resource planning, procurement and maintenance of inventory levels for smooth functioning of all departments.
• Track record of developing procedures based operations, service standards and hospitality operational policies, planning & implementing effective control measures to reduce operational costs.
• Significantly improved organizational effectiveness & business ensuring highest level of customer service at all times, resolving complaints and issues efficiently & accurately.
• A hands-on professional with high caliber, work orientation and ability to handle multiple functions; extensive experience in multitasking and non-linear functioning.
• Excellent man-management skills with strong ability to affect change to create steady & motivated work environment.