Profile
Agile Scrum Master & Product Owner, Business Analyst Lead & Project Manager with around 5 years of experience in Business Analysis, Agile BA, Team Management, SaaS, Operations, Analytics,
Good experience in Software Development Life Cycle methodologies like Agile – Scrum and Waterfall, Kanban, Iterative, Incremental
Experience in Functional Specifications, Gap Analysis, Business Requirements and Document Analysis
Strong Leadership qualities with planning, managing mid-size teams, co-ordination and business communication
Strong experience in customer handling skills and handled multiple customer visits successfully
Innovated, stabilized ITIL processes to significantly improve IT operations, productivity & customer satisfaction
Domain expertise in IT / Telecom, Retail, Healthcare.