Mae Ann Silva

Strong background in banking and office practices. Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. A highly organized and friendly professional, able to establish long-term, positive and fun relationships with clients, co-workers and outside resources. Moreover, a creative, resourceful and flexible professional who enjoys learning new skills and quickly adapt to changing priorities and maintain a positive attitude and strong work ethic.