Kunal Aggarwal

Head HR Consumer Bank - New Delhi Jan 2012 to May 2015
Responsible for Assets Business i.e. Secured Loans, Un-Secured Loans, Collections, Credit & Cards for entire region with Headcount of 3000 Employees. In addition managed Secured Business Pan India for 2600 employees. Job role includes managing Entire Employee Life Cycle with a Large Team of HR Business Partners based in Various Locations. The role also included working with Business Heads and Vertical Heads.
Job role includes following aspects: -
• HR People Strategy
• HR Business Partnering
• Business Start up and Man- Power Planning
• Employee Relations /Grievance Redress Process/MD Escalations
• Span of Control Management
• Confirmation Process
• Promotion Exercise – Norms/Panel/Market Data
• Campus Hire Strategy/ Bulk Hiring
• Operational Excellence
• Organization Development
• Performance Management Cycle
• Talent Management – Sourcing 170- 250 Employees/Month
• Training n Development
• HI – Potential Talent Management
• Organization Branding – Print Media/Campus Focus
• HR Audit

Head Unit HR Infosys Technologies Ltd –

Head HR Manager – PS Group- March 2011 to January 2012, Heading HR for 4200 employees for Infosys most challenging product domain called “Finacle”. Managed employee life cycle for Headcount spread in 73 countries. Span of role stretched from India, UAE, US, South East Asia. Managed employee life cycle across Global Role included reporting to CEO. Headed 6 Mergers for 1200 employees.
• Employee Engagement
• Presentations to Business heads on people pillar
• Talent Development
• Compensation Review Cycle
• Senior Management Recruitment
• Organization Development Initiatives
• Compliance to Local Laws
• Disciplinary Process/Employee Relations

Senior HR Consultant - WCHA Surveys and Consultants
January 2010 – March 2011. Managed HR Constancy’s. Projects delivered include:-
• HR Risk Management/HR Audit
• HR Operation Software customization.
• Compliance Review /Payroll/Recruitment Projects

Country HR Service Delivery Manager Standard Chartered Bank Dubai
Dec 2002 – January 2010 Managing a Country Role within HR Department. Reporting
to Head Human Resources Middle East Region. Role encompasses Regional
Rewards, Compliance Management & HR Operational Risk Mgmt responsibilities.

• Managing Rewards for entire Middle East Office for Standard Chartered.
• Annual Review Process - Benchmarking Salary to prevailing Market rates on basis of Hays and McLagan methodology.
• Policy – Realignment - Labour Law.
• Job Evaluation – American Express Bank Global Merger
• International Mobility Policy & Annual Bonus Process
• Incentives Packages -ESOPS/Restricted Shares
• Bell Curve Analysis - Leveling of ratings.
• Realignment of Employee Benefits as against Market and Local Labour Law.
• Man Power planning – Forecasting Manpower & Cost to benefit analysis.
• Surveys – Target Bonus review, Allowances Survey etc
• Payroll Management.
• Gratuity - Managing end to end staff Gratuity Accrual process.
• End of Service Benefits payments – Back Office Mgmt.
• International Mobility – International Assignee movement across nations.

HR Risk Management –

• Representing Human Resources in Country Level Operational Risk Review
• Conducting Human Resources Audit for Middle East Region.
• Introducing/Amending KRI /KCSA Checks for HR Department on Basis of Local Laws & Regulations.
• Business Contingency Planning for Human Resources function.

Compliance Management for Entire UAE/DIFC Office

Health/Life Insurance Management - Negotiating Health Care packages with Health Insurance Companies.

Regional Resourcing UAE/DIFC– Closely working with Regional Resourcing Head on setting Hire Policies & Procedures.
• Compliance Mgmt for Human Resources Function for local laws on employment.
• Reviewing PRO procedures on a timely basis and assist in resolving issues.


Regional Rewards Manager & Service Delivery for Standard Chartered Bank Jakarta- July 2006 to March 2007. On recommendation was transferred to Standard Chartered Bank Indonesia as International assignee to manage Salary review, Policy review & aligning staff benefits for a merged bank. The overall Head count stood at 4255 staff. During this assignment reported to Regional Human Resources Head based in Singapore office & Jakarta Head HR.


• Managing the Annual Salary Review process.
• Rewards Policy Management
• Merger and Acquisition – Permata Bank
• Job Role Evaluation
• International Mobility policy
• Bell Curve management on Performance ratings.
• Managing Bonus payment process.
• HR SSC – Reward Process management.
• Implementing Reward Policies for the Bank.
• Payroll Inputs for the salary review/annual bonus.
• People-soft Development/Vendor Management/Total Employee Costs etc.



HR Manager from Chennai office for Standard Chartered Bank Dec 2002 was selected during campus by Standard Chartered Bank for a prestigious role, whist in final semester started working for the Bank. Effective May 2003 hired on permanent rolls.

2003 to July 2006 – HRRM- Group HR from Global Shared Service Centre for Group Office in UK.

• Managing HR Service Delivery for 1200 employees
• HR Operational Risk Management
• People-soft Management
• Operational - Annual Review Process Management
• Payroll Management, Pension, Gratuity Management
• Recruitment – Screening, sourcing, Offer Generation
• Organization Development Initiatives.
• Employee Relations processes.
• International Mobility HR Process Management.
• HR Process Migration
• Setting up a HR Shared Services Centre
• Presentations to Business heads on HR Service Delivery

Key Professional Achievements -
• Presentation to MD on HR Strategy for Secured Loans Pan India
• Achieved Monthly Hiring Target of 1200 Sales Staff for FY 2015-16
• Business Startup model
• Norms Creation and Implementation
• HR Risk Roadmap 2014-15
• Recruited Senior Management Employees for various Industries.
• Employee Relations – Managed Sensitive cases.
• Presentation to MD on Retention Strategy
• UAE Ministry of Labour conducted an Audit in May 2009, acted as SPOC
• Saving of AED 140,000 on Overtime policy realignment.
• Saved AED 1.6 Million Dirhams on Life Insurance/Health care Policy
• Audited HR offices in DIFC, UAE, Oman & India.
• Exceptional Performance record.