Kumar Chetan

Professional with 9+ years in CRM, MIS, Reports, Training, and Data management. Seeking managerial level assignments in the areas of Operations Management / Workflow Management with a leading organization.

• A focussed professional with over 9 years of experience in Operations Management, Team Management, MIS, Training, Reporting, Business Development and Client Relationship Management
• Currently associated with Babajob.com as Regional Manager- Operations.
• Proficient at managing & leading large teams for running successful customer service operations & experience of developing procedures, service standards for achieving business excellence
• Demonstrating abilities in addressing the operational issues, client issue, resolving the performance bottlenecks and achieving objectives
• Exceptional communication & mentoring skills with distinguished abilities in leading teams for developing business continuity plans, procedures and service standards for business excellence