Profile
Detailed and highly numerate professional interested in applying analytical, Use case writing, User stories, Test Planning, Requirements management and operations management skills within an IT/ITes environment as Business Analyst.
Efficient in carrying out customer-centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.
Earned ASSOCIATE, Insurance Institute of India (III)
Keen communicator with ability to relate to people across all hierarchical levels, liaising with clients, team and Senior Management of the organization.
Efficient & timely delivery of services to customers and expertise in contributing towards improved financial performance, heightened productivity and enhanced internal controls.
Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results.
Personal qualities include: rigorous, positive, good problem solver, autonomous, persistent, and adaptable and Knowledge in Software Development Life Cycle.