Profile
Presently, I am employed as an IT Manager managing IT strategy and financial aspects including annual budget, purchasing and SLA agreements. Leading the determination of business system needs, delivering business-drive solution and oversees system processes. Maintains scalable infrastructure and well-built procedures, continuously seeking service’s improvement, customer satisfaction and applying best practices.
Capacity to build a positive relationship between Information Technology and business with accepted financial measures of performance. Business oriented with proven ability to contribute best to the company’s growth and increase productivity and profitability.
Extensive experience in IT and implementing ERP solutions. Skills in partnering with business groups and recommending process changes; resolving business and technical issues; building efficient end-to-end processes; training and support key users; improving user productivity and business results while maintaining appropriate controls.
Continuously seeking service improvements and maintaining a scalable IT infrastructure, well-built procedures, supporting and training users creating a positive relationship between Information Technology and business.