Jeetender Bhalla

Experienced professional offering expertise in customer service, contact center, business operations & process development with qualitative experience & comprehensive skills in team management, relationship management, customer value proposition & business development with Telecom & Consumer Services industry. Demonstrated capabilities in implementing best operational practices in conformance to marked to market & global standards. Keen business acumen in understanding financial requirements coupled with adequate experience in establishing risk mitigation and internal control policies for effective risk management Proficient in implementing strategies to leverage all resources to meet end-customer needs & driving company revenues. Decisive leader with proven people management skills, proficient in managing multiple teams across geographies by using strong organizational skills & project/program management approach.