Hannan Khan

As Team Leader in a B2B information company, I am responsible for
managing a staff team, training and supporting staff members,
allocating workloads and tasks and ensuring that service standards are
met. I also liaise regularly with other Team Leaders to discuss
company procedures, standards and goals to ensure that my team
operates towards all of them.

I also have experience of quality monitoring, assessing outcomes and
devising new systems of work to improve efficiency.

I am an excellent communicator, with a supportive and understanding
manner. I am able to handle customer complaints effectively and remain
calm under pressure.

Hannan Mahmood Khan