Gopalakrishnan R

SKILL SET

Sales / After-Market Operations
Channel Partner Management
Network Development
Customer Relationship Management
Marketing / Promotions
Service Centre Management
Training & Development
Production
Quality Assurance
PROFILE SUMMARY

• Mechanical Engineer with over 20years Over all experience 11years of experience in Sales, After-Market Operations and Customer Servicing
• Currently associated with Anabond LTD, Chennai as AP Railway in charge Sale (After Market)
• Skilful at monitoring & motivating the workforce & channel partners to enhance their efficiencies, assisting them to deliver quality services to clients and channel profitability; built distribution network with reliable dealers
• Resourceful at maintaining business relationship with customers to achieve quality product and service norms by resolving their service related critical issues
• Hands-on expertise in handling service operations along with implementation of various techniques for improving the process operations along with cost effectiveness
• A keen communicator with honed interpersonal, problem solving & analytical abilities