George V
Quality Assurance Manager at SBS
Bangalore,Karnataka,India | ITES / BPO / KPO / Outsourcing
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• Flexible and Participative Leader with 14 years of experience in Transactional Quality, Operations Management, Client Servicing and Compliance Management
• Possess working knowledge of Six Sigma, quality concepts & tools, ISO Standards and excellence model certification – eSCM-SP.
• MR for ISO 9001 and 27001
• Proficiency in setting Quality Framework for various Business Verticals like Energy, Telecom, Insurance, Emerging Markets and BFSI
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