Gemini Prakash Kollipara

 Working as a Team Lead and Solution Architect at Accenture Solutions Private Ltd.
 Total 10 Years 3 Months of experience with Servicenow and BMC Remedy Technologies as a Servicenow Lead Developer, Servicenow Admin , Remedy Lead Developer, Remedy Administrator for both ITSM and Complex Home Grown Applications.
 3 Years Relavent experience in Servicenow.
 Service Now Certified Implementation Specialist, Certified Application Developer and Certified System Admin.
 Expertise in Servicenow Platform, BMC Remedy AR System , ITSM 8.x ,7.x, ITSM 7.5, 7.6, BMC On Demand.
 Proficient in IM, SRM, CM, SLM, AM, PM, CMDB Customizations, Configurations and Critical Administration.
 ITIL Trained and have sound knowledge of all the ITIL Processes and methodologies.
 Trained by Servicenow in System Admin , Advanced Scripting and Advanced Administration.