Geeta S

 Competent and dynamic professional with rich and varied exposure of approx. 3.5 years in entire Management and client servicing
 Ensure to handle escalations from customers /MD /chairmen /business head desks.
 Presently associated with TATA Teleservices Ltd as senior executive - Service Assurance
 Experienced in Customer Service, Complaint & Query Management, Training, Product and Process management in Telecom Industry reflecting pioneering experience
 24*7 working environment experience.
 Excellent communicator with exceptional capacity for problem solving through analytical thought processes, as attested to by a track record for target achievement and employer satisfaction.
 Adept in instilling multi-skilled aptitude among workmen for performance enhancement; fully conversant with concepts and application of service, quality and process improvement tools to facilitate smooth functioning of overall operations and thereby improve service and reduce costs