Falguni Tuli

Work Summary
Having 8+ years of diversified experience in Banking industry (HSBC retail & Mashreqbank), Insurance Industry and Facilities management company working for multinational and national companies established expertise in MIS, Incentives & Performance management, KPI s and database analytics, Standard operating procedures, Employee wellness programs, Employee Engagement.
Also, specialized in Expert in Advance EXCEL, MS Visio, Access database, Word, PowerPoint, Outlook, lotus Notes. Certified Web designer. MS SQL, COGNOS, CRM, BRIO, HUB(HSBC System), Oracle BI and knowledge of various other business tools.
A proven experience in multi-cultural environment , dealing with all the branches , CEO, branch and business heads, business managers and audits with MIS & report writing (stats, dashboards, trend analysis, presentations) CRMSales reports, Incentive & Performance management, headcount analysis and tracking, setting targets, rewards, policies and procedures, telecom & Network costing, assist in Budgeting & Planning, KPI, bonuses & performance appraisals, Management Reporting & Analytics, Prepare Sales trends and cross selling, business Performance. Also, significant exposure in leading projects like OneHSBC, Automation of Performance management system, E-learning and development, off shoring business processes, SOPs, Employee engagement, KPIs, streamlining of MIS & Incentive plan and processes, employee CTC database project and various cost saving projects.
I am passionate and assertive, committed to maximizing results in my career. I am driven by the challenge of a results oriented working environment and bring creative ideas and practical solutions to priorities, manage and successfully deliver on deadlines. I have excelled in every role I have undertaken and very well regarded by both my peers and senior management.
I possess a strong ability to streamline processes, communicate and negotiate with BI, IT, Finance teams, HR including top management (business heads) and the CEO on KPIs, business performances and the balance scorecard.
I have significant exposure of working under pressure and deadlines, hands-on on various BI tools and delivering strategic solutions bringing operational efficiency and cost savings.

Thanks you,
Falguni S. Tuli