Profile
- Competent and skillful professional contributing over 4 Years’ of dedicated experience in the Health insurance industry spearheading commercial operations of processing insurance claims from initial notification to settlement as well as closure. Rich expertise in carrying out IT, online process enhancements and change management.
- Merit of having a clear understanding of the Health Insurance industry and applying the same in the daily operations with a view to achieve business augmentation and standardization of the complete process. Strong understanding of quality management, claim resolution, end-to-end claims administration and dealing with claim settlement & documentation.
- Exposure in handling all phases of project and carrying out enhancements and improvements, right from requirement analysis, project scoping, planning & scheduling within time, budget and quality for making considerable improvements to IT, online and ecommerce operations for complete automation of processes.
- Track record of maintaining high discipline and norm adherence, coordinating with superiors for suggestions to improve development while ensuring adherence to SLAs. Possess interpersonal, analytical & team building skills
with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.
- Well-developed communication skills with reputation of unwavering accuracy, credibility & integrity, exceptional presentation skills with the ability to perform above expectations. Effective team player with brilliant planning and execution skills coupled with a systematic approach and quick adaptability.