Dolly Banerjee

Seeking a position to utilize my skills and abilities in an Industry that offers professional growth while being resourceful

• Qualified M.Sc from SNDT Women’s University, Mumbai, India with experience of over 14 years across Retail Management, Customer Service, Store Operations, Visual Merchandising, Vendor Management, Sales Management, Relationship Management, Training & Development and Team Management.
• Currently spearheading as a Store Manager with Fabindia Overseas Pvt Ltd. Expertise in managing the team and the day-to-day management of a store in accordance with overall company policy and ensuring that the team meets and exceeds the targets.
• Proficient in planning and conceptualizing various strategies to achieve business goals and aiming towards the growth in business volumes as well as profitability in order to achieve the set targets.
• Proactive and customer focused professional with demonstrated skills in streamlining customer services function by designing innovative systems and processes to generate high value propositions for the customers.
• Possess well developed communication, relationship management and problem solving skills with the ability to make an effective contribution to the performance of a team with good leadership and motivating capabilities.

Core Competencies
Showroom Promotions Strategic Planning Retail Store Operations P&L Accountability Inventory Management Visual Merchandising Customer Support Staff Leadership/ Motivation Team Management Training & Development