Ditipriya Roy

I have a 8 years of experience in a customer service industry. I had 4 years 9 months of experience as a team leader for an Eccomerce company specialized in ethic wear. I had managed a team of 15 people. Team management, providing better coaching, feedback, grooming the team members and sharing knowledge was part of my job. My work also includes report generation and MIS activities. Prior to UTSAV I worked with Wipro Bpo as a technical support associate for a leading internet and telecommunication client